Shipping and Dispatch Information

Shipping cost

Shipping in Lagos = N700

Shipping in Nigeria ( Outside of Lagos) = N1,900
International Shipping =N25,000

International Shipping method: Expedited Shipping (i.e. FedEx/SF express/EMS)

Estimated shipping time : 5-10 business days after dispatch
One day delivery is not available. Fashpa reserves the right to select the courier for each order.

Taxes and Duties

All applicable customs and import duties and fees, taxes and any other charges and fees are the responsibility of the customer (even if you refuse any shipments upon delivery).We ship your package DDU, "duties and taxes unpaid", and we do not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid by you in order for your package to clear customs. Customs authorities require that we state the value of your order directly on your package(s). Customs agents have the right to release or deny release of your package(s), and in rare cases, they may also delay delivery.

Currency Conversions

All prices listed on our site are in Nigerian Naira and charged to your credit card in Naira. Customers may choose to convert the currency into a select few via the currency menu at the top of the screen. The bank that has issued your credit card determines the exact exchange rate that you will be charged, but in general it should match closely with the current rate. To get an estimate of the current rate, check out the link below:

XE.com - Foreign Exchange Rate Calculator
(Please note that we do not make any guarantees or promises about what the current exchange rate is or what you will be charged by your bank, as this is out of our control.)

Returns

By placing an order at Fashpa, you are responsible for the cost of return shipping back to Fashpa. If you are based in Nigeria and need help with this please contact us. Please refer to our international return policy for further information on how to return your packages.

Important Information

Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum.

1. Our order processing time starts from the moment an order is accepted and includes up to 3-5 working days period where your items will be processed and dispatched by our warehouse from Monday through Friday. Please note this can take longer during our sale periods when it may take up to 5 days for shipments to be dispatched. In case of restocking, this may take longer and our staff will send you a notification of delay via email.
2. If an item in your order isn’t immediately available in our warehouse, then please allow 2-3 weeks for your purchase to be processed. Your order may be processed in multiple shipments, in which case you will be notified with the tracking number when each shipment occurs.
3. We work closely with our shipping partner to minimize the potential impact of custom delays on our international customers.
4. Delivery may not be possible subject to region-specific issues such as a natural disaster, wartime and customs issue etc.