Careers


At FASHPA we are more than just pioneers, we are a group of individuals who are passionate, customer obsessed, focused on innovation, and are collaborative and have a lot of grit. Most of all we want to make a lasting impact in the African Tech Space. The company has been featured on Forbes, Financial Times, TechCrunch and recently recognised by the World Economic Forum as one the Top 10 Innovative companies in Africa. Our mission is to help Africa’s local entrepreneurs grow their business by connecting them directly to consumers  locally and globally through commerce.


To achieve our mission, we are seeking talented people to join our diverse team. Whether your skills lie within fashion, the creative arts, technology or customer service, we can offer you a broad range of challenging roles in a truly unique environment at the forefront of Africa’s Commerce sector.

To apply please send resume and cover letter to careers@fashpa.com and indicate position in email title

 

 

FCA001 Category Associate

 

Qualifications & Experience

  • Bachelor's degree in any reputable University.
  • Interest in Fashion, Beauty, Art or Design Industry is a plus
  • 0-4 years’ work experience in the field of business, relationship management, sales and marketing



Job Description

  • The role is responsible for driving the development and growth of a category on our marketplace
  • The role is responsible for sourcing suppliers who are making high quality made in africa or african inspired products across the continent
  • Responsible for the performance of the products category and suppliers of various products.
  • The category developer will be responsible for a large portfolio of different retail brands and developing appropriate strategies for each brands and products

 

Duties & Responsibilities

  • Discover the best suppliers online or offline in own category for listing on the site
  • Responsible for maintaining a productive relationship with vendors / suppliers
  • Responsible for supporting the supplier from discovery to listing on the site
  • Collaborate with suppliers and resolve issues with getting products online
  • Negotiate pricing, payment terms and margins with all suppliers
  • Negotiate payments days with all suppliers
  • Source new international and local suppliers daily
  • Always be aware of best sellers and make sure they are replenished
  • Work with marketing on promotional programs
  • Responsible for sales and order targets weekly and monthly
  • Ensure the associate buyers are merchandising the site with the best products
  • Ensure the category tree in updated and new sub - categories added

 

Skills & Competencies:

  • Efficient in the use of MS Office Suite
  • Good presentation skills
  • Must be analytical
  • Excellent Negotiation skills
  • Excellent communication skills (verbal and Written)
  • Ability to multi-task

Qualifications & Experience

  • Bachelor's degree in any reputable University.
  • Interest in Fashion, Beauty, Art or Design Industry is a plus

 

FCA003: Customer Experience: Your goal is to ensure we have the happiest customers in the eCommerce space, you are the face and voice of the company.

  • Must have an interest in fashion and style
  • Answer customer enquiries by telephone and mail, analyses their request, and provides the right information
  • Have a good understanding of our product portfolio, be able to upsell the customer various products or advise accordingly about related products or other colour ways.
  • Traces order status via phone or email
  • Able to take customer orders by telephone and also offer simple advice to the customer
  • Answers any customer questions or complaints in a friendly manner
  • Contacts customers to verify order to to confirm data information on order
  • Able to develop in a short time knowledge of products, pricing, return policy, shipping etc
  • Prepares paper work and send customer information on returns or exchanges
  • Previous experience of working in the fashion industry /ecommerce/ call center is preferred
  • Awareness of current trends and what is happening in fashion.
  • High organizational skills, able to use initiative and to work in pressurised environment.
  • Excellent verbal communication skills, with the ability to communicate clearly, effectively and appropriately with colleagues, suppliers and others at all levels.
  • Keen attention to detail.
  • Computer literate able to use both word and excel applications to an intermediate level.
  • Knowledge and ability to speak English and grammar.
  • Pleasant telephone voice/manner, ability to operate simple office equipment sufficiently to perform the job.
  • Patient and able to work under stress
  • Quick typing ability
  • Ability to compose correspondence.



  • Previous eCommerce experience is a plus
  • Interest in fashion and style is compulsory
  • Knowledge and ability to speak English and grammar.
  • Pleasant telephone voice/manner, ability to operate simple office equipment sufficiently to perform the job.
  • Patient and able to work under stress
  • Quick typing ability
  • Ability to compose correspondence.

FCA004: Social Media

This role will be responsible for defining and implementing the content marketing and social media strategy for the business which is aligned with our communications strategy.

 

You will be;

- Focused on maintaining user engagement & increasing size of community and driving return for the business

- Managing content creation, brand content channels and content seeding

- Take responsibility for the running of all brand social channels ( including Facebook, Instagram, Twitter, Snapchat & Youtube)

- Take responsibility of content creation for the brand blog as well as magazine.

- Delivering cutting edge social strategy and onsite content that keeps the brand at the forefront of the target consumer.

- Create a content marketing calendar with details of each month's content delivery across all channels

- Have full responsibility of executing that content calendar and reporting on key metrics

- Take responsibility for the production of all content to support the marketing plan - project managing campaigns to ensure they are executed on time and to the most relevant audiences

- Work with PR and Events  on strategic events brand partnership projects, delivering all digital comms / activation plans

 

Skills & Experience

- Significant experience working in Digital marketing (specifically onsite content & social media)\

-Familiarity with UNUM, Planolly,  Facebook Ads,Tweetdeck, and other social media tools

- Experience working in the Fashion industry

- Experience working on 360 / multi-channel marketing campaigns

- Experience in content creation

- Fully competent in using Adobe

- Excellent writing / editing skills

- Excellent knowledge of social media and the relevance to the fashion retail industry

 

 

FCA002 : Content Associate

We have a fantastic opportunity for a content champion to join our team. Your responsibility will be to provide high quality editorial copy and up-to-the-date fashion content, maintaining Fashpa voice and ensuring Fashpa.com remains a reference point for Information on the latest trends and fashion news. This role will suit a self starter who would enjoy working in a fast-moving entrepreneurial environment.

Responsibilities

  • Initiate editorial content / story Ideas at the beginning and throughout the year that are both commercially and editorially viable
  • Research and write - all editorial site and product copy from shorter "Most Wanteds" through to in depth Style Reports and designer interviews/profiles.
  • Contribute to all sections of weekly magazine, product editorials, and related editorial outlets both in ideas and written features based on a focus on Fashion trends, culture, and current events as they relate to the business.
  • Initiate Ideas and write content for Fashpa magazine and customer newsletter
  • Assisting/Overseeing in styling editorial shoots and photographing merchandise
  • Contribute ideas and write content (as needed) for Social Media, and related content platforms.
  • Contribute dynamic and enticing cover lines, ticker copy and any additional headlines for the weekly covers and fashion stories to encourage maximum click through.
  • Write Style Tips and other Styling Related copy for shoots and Trend Presentation
  • Work on special projects such as video and one-off designer specials
  • Liaise with external contacts to acquire quotes, images etc when relevant
  • Assist in checking the weekly issue, Notes and additional look books for technical errors and copy  mistakes
  • Write & Review Product Editorials to insure cohesive tone between product editorial and written editorial.
  • Ad hoc editing/creation of general site copy, styling etc

Skills & Requirements

  • Excellent written English
  • Understanding of the Nigerian Fashion Scene/ Industry
  • Previous writing/fashion experience ( magazine, blog or online site)
  • Extensive knowledge of and interest fashion industry, trends, culture, fashion blogs
  • A real sense of runway looks and what trends are happening each season especially in Nigeria
  • A proven ability to work quickly and efficiently with accuracy and attention to detail
  • Multi –tasking & Time Keeping and ability to meet deadlines
  • Sound Knowledge of fashion, fabrics and brands
  • Ability to work in a team
  • Excellent organizational skills
  • PC Efficient
  • Word, Outlook, Magazine experience preferred
  • Strong conceptual and executional ability

 

To apply please send resume and cover letter to careers@fashpa.com and indicate position in email title

Size Chart

Size XS S M L XL
Bust 33.5 36 38 40 43
Waist 26 28 30 33 36
Hip 36.5 38 41 44 47

 

 Loose-Fit
Size XS S M L XL
 Bust 38 40 44 46 48